Eurovanta Terms of Service

Last Updated: October 14, 2026

Welcome to Eurovanta. These Terms of Service (“Terms”) govern your access to and use of the Eurovanta website and your purchase of products through our online store.

By accessing our website or placing an order, you acknowledge that you have read these Terms. Any agreement to these Terms is subject to applicable law and mandatory consumer rights.

1. Acceptance of Terms

By using this website or placing an order, you agree to comply with these Terms and all applicable laws and regulations.

If you do not agree with these Terms, please do not use the website or place an order.

2. Business Information

Eurovanta operates an online store offering professional tools, power tools, construction equipment, industrial products, and other products listed on our website.

Website: https://eurovanta.eu/

Business Address:
Tauentzienstraße 9
10789 Berlin
Germany

3. Product Information

We make reasonable efforts to ensure that product descriptions, specifications, images, prices, availability, and other product information displayed on our website are accurate and up to date.

Product information may vary depending on the specific item. Customers should review the applicable product listing carefully before placing an order.

Product availability and pricing may change. Any changes will not affect an order that has already been accepted, except where permitted by applicable law.

4. Orders and Purchases

When placing an order, customers agree to provide accurate and complete billing, shipping, and contact information.

All orders are subject to product availability and acceptance by Eurovanta.

We may decline or cancel an order where there is a legitimate reason, including:

  • The requested product is unavailable.
  • Product information or pricing was displayed incorrectly.
  • Payment cannot be authorized, received, or verified.
  • The information provided by the customer is incomplete or inaccurate.
  • A suspected fraudulent transaction or another legitimate issue affects the order.

If an order is cancelled after payment has been received, any refund due will be handled according to our Return & Refund Policy and applicable law.

Customers will be notified of an order cancellation where appropriate. Nothing in this section removes any mandatory rights available to consumers.

5. Payment

Eurovanta offers payment by Credit/Debit Card and Bank Transfer, subject to the payment methods actually available at checkout.

Card payments are subject to authorization and verification by the applicable payment provider or financial institution.

For bank transfers, orders may be processed after the required funds have been received and verified.

For additional information, please review our Payment Policy.

6. Shipping and Delivery

Shipping availability, shipping costs, handling times, transit times, and estimated delivery periods are described in our Shipping Policy.

Delivery estimates are provided for guidance and may be affected by carrier delays, customs procedures, public holidays, weather, or other circumstances outside our control.

Customers are responsible for providing accurate shipping information when placing an order.

We will take appropriate steps to address delivery issues in accordance with our policies and applicable law. Nothing in these Terms excludes any rights or remedies available to consumers for delayed, lost, or undelivered orders.

7. Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy and applicable law.

Customers should review the applicable return period, product conditions, return shipping requirements, refund process, and any applicable exceptions before requesting a return.

Nothing in our Return & Refund Policy or these Terms limits statutory consumer rights, including applicable withdrawal rights and legal remedies for defective or non-conforming goods.

8. Account Registration

Certain website features may require customers to create an account.

Customers are responsible for providing accurate information and maintaining the confidentiality of their account credentials.

Customers should notify us promptly if they become aware of unauthorized access to their account.

9. Prohibited Activities

Customers must not:

  • Use the website for unlawful purposes.
  • Attempt to gain unauthorized access to the website or its systems.
  • Interfere with the operation or security of the website.
  • Upload or distribute malicious software or harmful content.
  • Impersonate another person or business.
  • Provide false or misleading information.
  • Violate applicable laws or regulations.

We may take reasonable action to protect the website and its users if prohibited activity is identified, subject to applicable law.

10. Intellectual Property

Website content, including text, graphics, logos, images, product information, and other materials, is owned by Eurovanta or used with appropriate permission.

Website content may not be reproduced, distributed, modified, or commercially used without prior written permission, except where permitted by applicable law.

Third-party trademarks, product names, and logos remain the property of their respective owners.

11. Website Availability and Accuracy

We make reasonable efforts to keep our website information accurate and available.

However, we do not guarantee that the website will always be uninterrupted, error-free, complete, or continuously available.

We may update website content, product information, prices, availability, or other information when necessary, subject to existing contractual obligations and applicable law.

12. Disclaimer

The website and its content are provided on an “as-is” and “as-available” basis to the extent permitted by applicable law.

Product descriptions and website information are provided to help customers make informed purchasing decisions. Customers should review the specifications, compatibility information, and applicable product requirements before ordering.

Nothing in these Terms excludes or limits statutory warranties, consumer rights, or other rights that cannot legally be excluded or limited under applicable law.

13. Limitation of Liability

To the extent permitted by applicable law, Eurovanta is not liable for indirect or consequential losses where such liability may lawfully be excluded.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law, including liability that cannot legally be excluded for intentional misconduct, gross negligence, personal injury, or mandatory consumer protection rights.

14. Governing Law

These Terms are governed by the laws of Germany, except where mandatory consumer protection laws or other applicable laws provide otherwise.

Consumers residing in other countries may retain the protection of mandatory consumer laws applicable to their circumstances.

Nothing in this section deprives consumers of any legal rights that cannot be waived under applicable law.

15. Contact Information

For questions about our website, products, orders, payments, shipping, returns, or these Terms, please contact us:

Eurovanta

Website: https://eurovanta.eu/

Email: info@eurovanta.eu

Phone: +49 1551 0830897

Business Address:
Tauentzienstraße 9
10789 Berlin
Germany

Opening Hours:
Monday – Saturday: 10:00 AM – 6:30 PM
Sunday: 10:00 AM – 12:30 PM

16. Policy Updates

Eurovanta may update these Terms from time to time.

Any changes will be posted on this page with the updated Last Updated date. Changes will apply subject to applicable law and will not retroactively remove rights already acquired by customers.

Where required by law, customers will be notified of material changes or asked to provide consent.