Privacy Policy

Last Updated: October 14, 2026

At Eurovanta, accessible at https://eurovanta.eu/, protecting the privacy of our visitors and customers is important to us. This Privacy Policy explains what personal information we collect, how we use it, when we may share it, and what rights you may have when visiting our website or purchasing products from us.

If you have any questions or require additional information about this Privacy Policy, please contact us using the details provided at the end of this document.

1. Information We Collect

The personal information we collect depends on how you interact with our website.

Information You Provide

When you place an order, create an account, contact us, or use certain website features, we may collect information such as:

  • Full name

  • Email address

  • Telephone number

  • Billing address

  • Shipping address

  • Order details and purchase history

  • Account information

  • Messages, inquiries, and any information you voluntarily provide to our customer support team

The information requested will depend on the particular service or transaction.

Payment Information

When you make a purchase, payment-related information is processed through the payment methods and payment service providers available at checkout.

We may receive transaction details necessary to confirm and manage your order. The handling of payment card information depends on the payment provider and the configuration of our checkout system.

2. How We Use Your Information

We may use the information we collect for the following purposes:

  • To process and fulfil orders.

  • To arrange shipping and delivery.

  • To manage returns, refunds, and exchanges.

  • To communicate with customers about orders and inquiries.

  • To create and manage customer accounts.

  • To provide customer support.

  • To maintain, operate, and improve our website.

  • To understand website usage and improve the shopping experience.

  • To maintain website security and prevent fraud or unauthorized activity.

  • To comply with applicable legal, tax, accounting, and regulatory obligations.

  • To send promotional communications where permitted by law and, where required, with your consent.

We process personal information only where we have an appropriate legal basis under applicable data protection law.

3. Legal Basis for Processing Personal Data

Where the General Data Protection Regulation (GDPR) applies, we process personal data on one or more of the following legal bases:

Contractual necessity: Processing information required to fulfil an order or provide a service requested by you.

Legal obligations: Processing information necessary to comply with applicable laws, including tax, accounting, and consumer protection requirements.

Legitimate interests: Processing information where necessary for purposes such as website security, fraud prevention, and service improvement, provided these interests do not override your rights and freedoms.

Consent: Processing information for activities that require your consent, such as certain marketing communications or the use of non-essential cookies.

Where processing is based on consent, you may withdraw your consent at any time.

4. Log Files

Eurovanta may use standard server log files to support website administration, security, and performance monitoring.

Depending on the hosting services and website configuration, log files may record information such as IP addresses, browser types, Internet Service Providers, date and time stamps, referring pages, exit pages, and other technical information.

This information may be used to analyze trends, administer the website, diagnose technical issues, and protect the website against suspicious activity.

5. Cookies and Similar Technologies

Eurovanta may use cookies and similar technologies to operate the website and improve the customer experience.

These technologies may be used to:

  • Maintain shopping cart and checkout functionality.

  • Support customer login sessions.

  • Remember preferences.

  • Understand website performance and visitor interactions.

  • Measure advertising performance.

  • Support advertising personalization where applicable.

Where required by applicable law, non-essential cookies and similar technologies will only be activated after the necessary consent has been obtained.

You may manage your preferences through the cookie consent tools available on our website, where provided. You can also manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

6. Google and Advertising Partners

If Google services or other advertising technologies are used on our website, these services may process certain information in accordance with their respective privacy policies and applicable consent requirements.

Such information may include cookie identifiers, device information, browsing activity, and interactions with advertising, depending on the services enabled and the permissions granted by the visitor.

For more information about Google’s privacy practices, please visit:

Google Privacy Policy:
https://policies.google.com/privacy

Google Advertising Technologies:
https://policies.google.com/technologies/ads

Third-party advertising providers may use cookies, JavaScript, pixels, or similar technologies to measure advertising performance and, where permitted, personalize advertisements.

We do not claim that every advertising or analytics service described in this section is active on our website. The technologies used depend on the actual website configuration.

7. Third-Party Privacy Policies

This Privacy Policy does not govern the privacy practices of third-party websites, payment providers, shipping services, or other external services.

When interacting with third-party services, we encourage you to review their respective privacy policies to understand how they collect and process personal information.

Third-party service providers may process information according to their own policies, contractual obligations, and applicable laws.

8. How We Share Personal Information

We may share personal information with service providers when necessary to operate our business and provide services to customers.

These providers may include:

  • Payment processing providers.

  • Shipping and delivery companies.

  • Website hosting and technical service providers.

  • Website security and maintenance providers.

  • Analytics and advertising providers, where enabled.

  • Professional advisers and public authorities where required by law.

We seek to ensure that personal information is handled appropriately and shared only for legitimate purposes.

We do not sell personal information in exchange for money. Where applicable privacy laws regulate certain advertising-related disclosures as a sale or sharing of personal information, we will respect the relevant legal requirements and applicable consumer rights.

9. International Data Transfers

Eurovanta is associated with the following business contact address:

Tauentzienstraße 9, 10789 Berlin, Germany.

Depending on the service providers used, personal information may be processed or transferred to countries outside the European Economic Area (EEA).

Where international transfers are subject to applicable data protection laws, we will use an appropriate legal transfer mechanism, where required. These mechanisms may include an adequacy decision, Standard Contractual Clauses, or another legally permitted safeguard.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on the nature of the information, the purpose of processing, the duration of our relationship with you, and applicable legal requirements.

Order and transaction records may need to be retained to comply with tax, accounting, consumer protection, or other legal obligations.

When personal information is no longer required, we will take appropriate steps to delete it or otherwise handle it in accordance with applicable law.

11. Your GDPR Data Protection Rights

If the GDPR applies to your personal information, you may have the following rights, subject to applicable legal conditions:

Right of access: You may request access to personal information we hold about you.

Right to rectification: You may request correction of inaccurate or incomplete personal information.

Right to erasure: You may request deletion of your personal information in certain circumstances.

Right to restriction of processing: You may request that we restrict the processing of your personal information in certain circumstances.

Right to object: You may object to certain processing activities, including processing based on legitimate interests.

Right to data portability: You may request a copy of certain personal information in a structured, commonly used, machine-readable format where applicable.

Right to withdraw consent: Where processing is based on consent, you may withdraw that consent at any time.

Right to lodge a complaint: You may lodge a complaint with the competent data protection supervisory authority.

To exercise these rights, please contact us at info@eurovanta.eu.

We may request information necessary to verify your identity before responding to a request. Where the GDPR applies, we generally respond within one month, subject to legally permitted extensions.

12. California Privacy Rights

Where applicable California privacy laws apply, eligible California residents may have rights concerning their personal information, including the right to request access, correction, or deletion of certain information and the right to opt out of certain sales or sharing of personal information.

The availability and scope of these rights depend on the applicable law and the circumstances of the business and its processing activities.

To submit a privacy-related request, contact us at info@eurovanta.eu.

13. Children’s Information

Protecting children’s privacy is important to us.

Our website is not intended to encourage children to provide personal information in circumstances where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us inappropriately, please contact us at info@eurovanta.eu. We will review the matter and take appropriate action in accordance with applicable law.

14. Data Security

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

15. Your Marketing Preferences

Where permitted by applicable law, we may send promotional communications about products, offers, or services.

Where consent is required, we will obtain it before sending such communications. You may unsubscribe from marketing emails by following the instructions included in the message or by contacting us at info@eurovanta.eu.

Unsubscribing from promotional communications will not prevent us from sending essential transactional messages, such as order confirmations or delivery updates.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, business operations, third-party services, or applicable legal requirements.

Any revised version will be published on this page with an updated revision date.

We encourage visitors and customers to review this page periodically.

17. Contact Information

If you have questions about this Privacy Policy, wish to exercise your data protection rights, or require further information about our privacy practices, please contact us.

Website: https://eurovanta.eu/

Email: info@eurovanta.eu

Phone: +49 1551 0830897

Business Address:
Tauentzienstraße 9
10789 Berlin
Germany